Services







Call24
is an audio response system available 24 hours a day, 7 days a week is an audio response system available 24 hours a day, 7 days a week. You may use this service by calling our national 800 number, (800) 942-6764. Using Call24, you may check balances, find out what checks have cleared, transfer money between your accounts, make loan payments and even have a check sent to you. Give it a try!
 
 
Enterprise Car Rental
works with us to provide quality used cars to members for reasonable prices. Enterprise reserves the best 5% of its fleet of lease cars for this program. The remaining 95% are sold off and often end up as "program cars" at dealers. Through this program, the cars are check out thoroughly, each car comes with an additional 12 months, 12,000 mile drive train warranty, a 7 day no hassle return policy and are guaranteed to be at or below NADA book value. You can call 1-800-carsales for a location near you; Be sure to tell them you are a member of Filene FCU. You can even check out the current inventory on line at Enterprise Rent-A-Car
 
Direct Deposit  You can have your pay, your social security check or your pension check deposited automatically to your checking or savings account. With direct deposit, you never have to wait for the mail or worry about the weather! Once this is set up, you are eligible for discounts on many loans with the credit union. To set this up, you will need to contact your Human Resources Department or the Social Security Office or Pension Office in your area. They will need your account or member number, the Routing Number for the credit union (211080916) and you will need to complete a form to get this started.
 
 
 
 
Wire Transfer In
To wire transfer funds to a member account at the credit union please use the following wire address information:
 
Transfer to: EasCorp
35 Corporate Drive
Burlington, MA 01803
 
ABA#: 211 391 773
 
For Further Credit To: Filene Federal Credit Union
 
Account #: 211080916
 
For The Benefit Of: Member Name & Account Number
 
 
Wire Transfer Out
 
The Credit Union will send your wire anywhere in the world if you are able to complete the following information and fax it to us:
 
Wire To: Name and address of person receiving money
 
Financial Institution: Name & address of financial institution receiving wire.
 
ABA# of receiving institution
 
Account number of person receiving wire.
 
Name of person receiving wire (must be owner of account)
 
If the Bank is not the direct recipient of the wire, or if it is an international wire, you must supply the name and ABA# of a correspondent financial institution. International wires are only sent in US Dollars. Any charges by receiving bank are the responsibility of the recipient.
 
 
Courtesy Pay Information
 

Courtesy Pay is a new service that allows us to pay an item presented against our member's checking account even if it causes the account to become overdrawn. 
 
Courtesy Pay may provide certain accountholders in "good standing" with the ability to overdraw their checking account up to $500.
 
If the account has been open at least 60 days and maintained in "good standing", defined as A) Making regular deposits sufficient to cover transactions: B) Bringing the account to a positive balance at least once every thirty days or less: C) There are no legal orders outstanding on your account; and, D) You are not currently past due on a loan with the credit union, we may, at our sole discretion, pay overdrafts up to the limits mentioned above, including our normal Non-Sufficient Funds or Courtesy Pay charge(s).  Whether we pay or return an item, your account will be assessed a fee, either as a Courtesy Pay charge or a Non-Sufficient Funds charge but you will not be charged both fees.
 
Courtesy Pay offers additional flexibility and convenience in managing accountholder funds, and provides peace of mind knowing that items may be paid up to the authorized overdraft limit.
 
This non-contractual courtesy of paying overdrafts requires no accountholder action.  It is not a loan.  No additional agreements need to be signed, and it costs nothing unless the privilege is used - by inititating checks, electronic funds transfers, or other payment or withdrawal requests for more than is on deposit in the account.  If you maintain the account in good standing and have need for this "courtesy", we may, at our sole discretion, pay the item(s) up to the authorized limit, and we will charge the account our normal Non-Sufficient Funds  or Courtesy Pay charge for each item that overdraws the account.  We will send you a notice each time an overdraft occurs.
 
Although you are not charged for using Courtesy Pay unless you have an overdraft, you may opt-out of Courtesy Pay at any time.  If you receive a direct deposit of your monthly Social Security payment into your checking account or for any other reason do not want Courtesy Pay eligibility, you must advise us to stop us from paying your overdrafts with these funds.
 
Courtesy Pay allows Filene Federal Credit Union to provide a higher level of service to our members by helping to protect your account and reputation when an inadvertent overdraft
occurs.
 
If you have questions, do not hesitate to call Member Services at (617) 357-2093.  Effective January 31, 2005.
 
 

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